The Most Affordable Answering Service For Your Service Business.
WaterCo has been using Gold Cross for almost a decade and have found their service to be excellent. Their team has spent the time to learn water treatment and damage control. they are able to discern a true emergency from a non-emergency call and take appropriate actions. The staff is trained on the various styles of by-pass valves and how to help a customer use them. We have also worked together so that they set appointments for us rather than take leads. This has been a strong source of growth for us.
– Don Fuller, President, Culligan by WaterCo
We always have found Gold Cross to be a valuable partner handling our regular after hours calls. However, after Hurricane Irma went through our area, our offices did not have normal phone service for several days. Seamlessly, Gold Cross was able to answer the phones and provide us with the needed customer information so we could continue to serve our customers. Without their service, we wouldn’t have been unable to function. We are happy to be long term customers and sincerely consider Gold Cross as a vital part of our team of professionals.
– Dan O’Brien, GW Pumps & Purification
We have been using Gold Cross for several years now in all our branches. Their quality of service and responsiveness has been very good. I would highly recommend them.
– Robert Rhustorfer, CEO, Culligan of Dallas, Brazosport and Weatherford, TX
They perform a crucial function, allowing our customers and future prospects to reach us after normal business hours and do so at a very reasonable price. Their staff are not only friendly, but knowledgeable about our business, allowing them to dispatch calls in the most efficient manner. Additionally, Gold Cross makes any changes, updates or requests that come from us seamless and easy to work with.
– R.J. Easton, The US Water Company
I have worked with Gold Cross Answering Service since 2015. Over the past four years I have had a very positive experience and would highly recommend their services. If we experienced an issue, Carla and Kim have been quick to act and have a solution. If you are in need of a 24/7 answering service, Gold Cross is a great company to work with
– Derek Trainor, ARM, Commonweal Development Corp.
In our business we must be on call at all times, so it is critical that Gold Cross Answering Service is available to meet our needs on a 24-7 schedule. Their professionalism is second-to-none and we feel extremely confident with them being our first form of communication when our customers call us for storage needs!
– Ben Ganske, Gold Star Mini Storage
Signing up with Gold Cross has been a great decision for our business. The support they provide has been very beneficial for our customer service experience. The operators are knowledgeable about the Culligan products, and our customers appreciate being able to be taken care of by a live person.
– Sean Webb, Sharp Water Culligan